Privacy Policy: Why We Never Sell a Name to Another Casino

What we collect

Three categories, and nothing beyond them. Registration data is what you type when the account is opened: name, date of birth, email address, mobile number, residential address and chosen currency. Verification data is what you upload before a first payout: a photograph of a government identity document, a document showing your address, and an image of any payment card with the middle digits covered.

Activity data is generated by using the site: deposits and withdrawals, bets and outcomes, bonus claims, session times, the device and browser you connect from, and the IP address a session originates at. We keep it because the licence requires an auditable record of every transaction and because a fraud rule cannot run on data it does not have.

Why we hold it

Registration and verification data exist to satisfy the anti-money-laundering and age-verification obligations attached to our licence. Without them we cannot lawfully release a payout, which is why an unverified account can deposit and play but not withdraw. Activity data exists to run the games, settle the bets, calculate loyalty tiers and detect the patterns that indicate a compromised account or a bonus-abuse ring.

We use the email address you registered with to send account notices, which cannot be switched off, and marketing offers, which can. The unsubscribe link at the foot of any promotional message works immediately and does not affect the account.

Who sees it

Payment processors receive the minimum needed to move money: an amount, an account or wallet reference, and a name where the rail demands one. Identity-verification providers receive uploaded documents to check them against public records. Game studios receive an anonymous session identifier and nothing else — they do not learn who you are, and they do not need to.

Regulators and law-enforcement agencies receive information when they are legally entitled to it, and we comply rather than argue. We do not sell personal data to anybody, we do not trade mailing lists, and we do not pass your details to another casino. Nobody in the affiliate industry buys a name from us, because we do not sell one.

How it is protected and how long it stays

Traffic between your browser and this site is encrypted in transit. Verification documents are stored encrypted, access is limited to staff whose role requires it, and every access is logged. Passwords are stored as one-way hashes, which is why nobody here can tell you what yours is — a reset link is the only route back into a locked account, and any message claiming otherwise is a phishing attempt.

Transaction and verification records are retained for the period our licence prescribes after an account closes, because an auditor may need them. Marketing preferences and activity logs are kept for shorter windows. When a retention period ends, records are deleted or irreversibly anonymised rather than archived indefinitely.

Your rights, and cookies

You may ask for a copy of the personal data we hold, ask us to correct anything inaccurate, withdraw consent for marketing, or ask for deletion where no legal obligation requires us to keep a record. Requests go through live chat and are answered within a month. Where a retention rule prevents deletion we will say so plainly and tell you when the period ends.

Cookies keep you signed in, remember your currency and language, and let us count how many people read a page. Blocking the essential ones will break the login; blocking the analytics ones will not. Your browser controls both, and the homepage works with either setting.